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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Becky

November 13, 2024

5  out of  5
rating by Becky
"Jeremy Quinn is wonderful! He works hard to find discounts and provide quality insurance. His team is very responsive and helpful as well!"
We responded:
"Becky, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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josh hemsath

November 13, 2023

1  out of  5
rating by josh hemsath
"This man is a liar and a cheat. I would not trust him to insure any of my processions. If you do happen to use him for insurance, I would have an outside party review all your policies as he mis insured my house for years. I found this out when hail damaged my roof and was needing to be replaced. I sent a complaint into the TDI (Texas Department of Insurance) and Mr. Quinn told them that he tried to contact me multiple times and he could never get a hold of me so he wrote the policy how he saw fit - I would never neglect my insurance policy and he never tied to contact me during the under-writing process. I was switching to him from another agent because I knew I had the wrong policy and I told him that for the beginning."
We responded:
"In the office, we try to provide the best insurance and service possible. We are sorry that was not your experience. "
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Janelle Rose

July 4, 2023

5  out of  5
rating by Janelle Rose
"After a horrible hail storm, I sent a text early Tuesday and had received a response about an hour later and then a call not too long after that. I cannot remember who I spoke with, but she was so kind and reassuring (we were out of town in Galveston and receiving information/pictures of damage from our neighbors). She explained to me the whole process of filing a claim for our windshield (that had been busted all the way through) and even started the claim for me when she realized I was on vacation. She walked me through the next steps and told me what to expect. Talking to her helped so much because I was a worried mess trying to figure out what we were supposed to do. I called again on Wednesday to ask about our roof and it was another staff member (I cannot remember her name either, unfortunately). This employee was just as helpful and kind as the first. She explained to me what our deductible was and how to proceed with a claim for that. After such a bad storm, only hearing second-hand how bad the damage was, and never having had filed a claim or arranged for auto & roof repairs before this…I felt much more at ease thanks to the exceptional customer service your office provided. I cannot imagine navigating this without them. Jeremy, thanks again for all you and your team do. I appreciate y’all!"
We responded:
"Janelle - Thank you for the kind words. I am happy that we were able to assist you. "
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Whitney Humphreys

June 21, 2023

5  out of  5
rating by Whitney Humphreys
"Customer service is on another level here! I absolutely adore them all, Angie especially! And the price we pay is the best on the market.. look no further than Jeremy Quinn’s office with State Farm!!"
We responded:
"Whitney - thank you so much for the positive review. We appreciate you and your confidence in our agency."
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David Dennis

May 10, 2023

5  out of  5
rating by David Dennis
"This agency has saved my company a remarkable amount of money. They do what they say, when they say. This is rare and refreshing. I would like to publicly praise Crystal in particular for her comment to "get it right the first time". I say that, and she could not fully accommodate me. She gave an awesome referral in a timely manner and had us up and going."
We responded:
"David, thank you for the positive review. I am glad that Crystal was able to help save your company money on your insurance needs. We appreciate your business. "
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Rolissa Rogers

May 4, 2023

5  out of  5
rating by Rolissa Rogers
"First I would like to say: 5 stars isn’t enough of gratitude of appreciation for Jeremy Quinn n his staff. The stars needs to go Pass 10 because of the excellence of him n staff. My family has been a customer of this Office for way of 30 years. My late father purchased policies from this agency back in the late 70’s early 80’s. In the passing of my father back in 2019, his words was to me: whatever you need to know about any policy (personal, business or home) Jeremy is your guy. All I can say is this office, has been right there for me, like the heel of my shoe every-since. I would like to personally thank Jeremy Quinn n his staff for looking after me doing my good and bad times. If you are looking for a reliable firm to take care of your personal needs, rather it’s, life insurance, home ownership insurance, auto insurance etc, JEREMY QUINN and his STAFF OF EXCELLENCE in Joshua Texas is the right office to join. Thank you again Jeremy Quinn for going far and be young. Not only being my insurance agent and most of all a friend. I pray that God will continue to richly shower this office with more Love, Joy and most of Blessings in which is deserved. Rolissa L. Rogers A proud and life time customer"
We responded:
"Rolissa, thank you for the positive review. It has been our pleasure to take care of your family for all these years. Here's to many more. We appreciate you. "
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Lynell Patin

February 15, 2023

1  out of  5
rating by Lynell Patin
"My insurance has gone up 4 times in 6 months and they can't or won't tell me why. Can't get a return call with any satisfying explanations."
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Name Name

March 22, 2022

5  out of  5
rating by Name Name
"It's the law you have to have it"
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Dawn Cargo

November 24, 2021

1  out of  5
rating by Dawn Cargo
"My mom just loves Jeremy but he is still just another minion of Snake Farm. They will definitely take your money but they rarely pay out. It is always less than your deductible! Do yourself a favor and call every roofer and ask them who is the worst and who is the best to work with. They will all say SF is worst. All your agent does is take your money, make money, and pass you along to other departments that say “no”."
We responded:
"We value all feedback about our agency. We love your mother as a customer and just spoke to her recently. Even though you are not a current customer of ours, if you would like to discuss any of your concerns we can be reached at 817-295-7199."
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Karen Martinez

November 21, 2021

5  out of  5
rating by Karen Martinez
"My experience with state farm is good"
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Crystal Gann

January 28, 2021

5  out of  5
rating by Crystal Gann
"Fantastic office, the staff are top notch, super friendly and always willing to help. Jeremy is super friendly and cares about his customers, he's always willing to talk to you when you need and to explain any of your insurance needs to you. Id suggest this office to anyone whos looking to have a great relationship with their insurance agent and or if you're wanting to gain more knowledge on your coverages, just in case you don't speak insurance lol Give them a call!!"
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travis keeton

November 11, 2020

5  out of  5
rating by travis keeton
"I have been with this agent a while and have had no problems. You should give them a call. He is a good agent and the everyone there is always very nice."
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m s

November 11, 2020

5  out of  5
rating by m s
"I just wanted to jump on here to tell everyone how great my State Farm is. I have been a customer of Jeremy Quinn for many years and it has been nothing short of a great experience. The people there are always nice and willing to help in any way possible with any insurance questions. Jeremy has been amazing. He is personable and gets to all his clients. He has called me himself to discuss details about my account. I think it was amazing that he took the time out of his busy day to touch base. all in all if you are out there looking for a good insurance rep., please give Jeremy Quinn's location a call and find out for yourself."
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Tiffany Lordi Morris

August 26, 2020

5  out of  5
rating by Tiffany Lordi Morris
"amazing office staff. Will never leave!! The best!!"
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Betty Wildman

June 21, 2019

5  out of  5
rating by Betty Wildman
"They are the finest"